OUR COMMITMENT TO PRIVACY
We rely on various legal bases under applicable data protection legislation in order to process your personal data, including our legitimate interests, contractual necessity and as required by law. We use the personal data we collect to operate our business, provide you with the products and services we offer, and perform essential business operations. We do not collect any special categories of personal data about you, nor information about criminal convictions and offences.
If we require your personal data due to a legal requirement or obligation or in order to perform a contract with you, we will make you aware of this at the time we collect your personal data, and the possible consequences of you failing to provide this personal data (e.g., we may require your address to ship you products that you have ordered, and failure to provide this information means that we cannot provide our products to you). If you fail to provide this information, we may be unable to provide you with our products and services.
Further information about the legal bases under which we process your personal data is included in the section headed “Why we use your personal data”.
HOW WE OBTAIN YOUR PERSONAL DATA
Information you provide to us
We collect your personal data when you decide to interact with us. We only collect the information necessary to carry out our business for the purposes set out below. You may provide us with personal data via the “Contact Us” details on the site, by subscribing to receive email alerts from us, or when placing an order for products on our site. The personal data we collect about you includes [your name, address, telephone number, email address and credit card information]. [We may also collect information about you through automated technologies, such as cookies or other online identifiers, as further described below in the section headed “Cookies”.]
WHY WE USE YOUR PERSONAL DATA
To the extent that you provide us with, or we otherwise collect, any personal data through or in connection with this site, we may use such information for the below purposes and may process your personal data on more than one legal basis, depending on the specific purpose:
|To provide you with the products and services you have requested.||Contractual necessity|
|To keep a record of your relationship with us.||Legitimate interest|
|To verify your identity.||Legal requirement and legitimate interest|
|To conduct due diligence activities in connection with an actual or prospective corporate transaction or investment with respect to which we are party to.||Legitimate interest|
|Fraud and abuse prevention.||Legal requirement and legitimate interest|
|Litigation management and conducting internal audits and investigations.||Legal requirement and legitimate interest|
|To administer and protect our business and this site.||Legitimate interest|
|To respond to your contact requests via email or telephone.||Legitimate interest|
|To make suggestions and recommendations to you about goods or services that may be of interest to you.||Legitimate interest|
|To send you marketing communications.||Consent and legitimate interest|
|To collect reviews||Legitimate interest|
No automated decision-making or profiling is used when processing your personal data.
We will send you direct marketing communications where we have obtained your prior consent to keep you informed of our products and services which you might be of interest to you, or based on our legitimate business interests where we have an existing relationship with you and we wish to contact you about similar products or services. You can amend your subscription preferences, including unsubscribing from marketing communications, by emailing. You can also click on the “opt-out” link provided in all our marketing emails.
DISCLOSURE AND TRANSFER OF PERSONAL DATA
Although we do our best to protect your personal data, we cannot guarantee the security of any information or data transmitted to or through our site. Any transmission of information or data by you to or through this site is at your sole risk.
We reserve the right to disclose your personal data as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator, national security, for purposes of public importance and/or any other legal or investigatory process involving us. Should we be the subject of a takeover, divestment or acquisition we may disclose your personal data to the new owner of the relevant business and their advisors.
SECURITY AND RETENTION OF PERSONAL DATA
We are committed to protecting the personal data you entrust to us. We adopt robust and appropriate technologies and policies so that the information we have about you is protected to the extent possible from unauthorised access and improper use. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
This site is only intended for individuals who are at least 13 years of age. We do not knowingly encourage or solicit visitors to this site, or collect personal data (without parental consent), from anyone who is under the age of 13. If we learn we have collected or received personal data from an individual under the age of 13, we will delete that information.
To To the extent that you reside in the European Economic Area, or if EU data privacy legislation applies to you, you have various rights with respect to your personal data, as further described below. To exercise any of these rights, please [email protected].
|Access||You have the right to ask for a copy of the personal data that we hold about you free of charge, however we may charge a ‘reasonable fee’ if we think that your request is excessive to help us cover the costs of locating the information you have requested.|
|Correction||You may notify us of changes to your personal data if it is inaccurate or it needs to be updated.|
|Deletion||If you think that we should no longer be holding or processing your personal data, you may request that we delete it. Please note that this may not always be possible due to legal obligations.|
|Restrictions on use||If you think that we should no longer be holding or processing your personal data, you may request that we delete it. Please note that this may not always be possible due to legal obligations.|
|Objection||You have the right to object to processing, including: (i) for direct marketing; (ii) for research or statistical purposes; or (iii) where processing is based on legitimate interests.|
|Portability||If you wish to transfer your personal data to another organisation (and certain conditions are satisfied), you may ask us to do so, and we will send it directly to that organisation if we have the technical means to do so.|
|Withdrawal of consent||If you previously gave us your consent to allow us to process your personal data for a particular purpose, but you no longer wish to consent to us doing so, you can contact us to let us know that you are withdrawing that consent.|
We may need to request specific information from you to help us confirm your identity and ensure your right to exercise the above rights. This is a security measure to ensure that personal data is not disclosed to a person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
NOTIFICATION OF CHANGES
Should you wish to lodge a complaint with regards to how your personal data has been processed by us, please contact your local supervisory authority. In the UK, this is the Information Commissioner’s Office. Please visit www.ico.org.uk for contact details.